Social Media Moderator (Female Only)
4 open positions
We are seeking dedicated and enthusiastic Social Media Moderators who will play a key role in building strong customer connections and ensuring smooth order management for our brand. The ideal candidate will serve as the first point of contact for customers, interacting with them across multiple platforms, including phone, Facebook, Instagram, WhatsApp, SMS, and other social media channels.
Their primary responsibility will be to engage with customers in a friendly and professional manner, providing accurate information about our products and services, answering inquiries, resolving issues, and ensuring a positive customer experience.
In addition to communication, the moderators will handle both online and offline order-taking with accuracy and attention to detail. This includes preparing invoices, recording sales transactions, and updating order logs. They will also be responsible for monitoring stock and inventory levels, coordinating with the inventory team to ensure product availability, and reporting shortages or discrepancies to management promptly.
The role also requires overseeing order fulfillment, ensuring that customers receive their purchases promptly, and following up to confirm satisfaction. Beyond transactional duties, moderators are expected to maintain long-term customer relationships, strengthen brand loyalty, and act as a bridge between the company and its valued clients.
Additionally, moderators must remain flexible and proactive in assisting with other administrative and operational tasks assigned by management, ensuring smooth day-to-day business operations.
This position is ideal for individuals with strong communication skills, a customer-first attitude, and the ability to work efficiently in a fast-paced environment. By joining our team, you will become part of a dynamic workplace that values teamwork, growth, and customer satisfaction.
🌟 Why Join ColorCraze?
At ColorCraze, we believe our team is the heart of our success. When you join us, you don’t just take a job—you become part of a creative, dynamic, and fast-growing fashion brand that values people as much as performance.
✨ Here’s why you’ll love working with us:
- Career Growth Opportunities – We provide a clear path for your professional development, with chances to grow into senior roles in social media, brand management, or operations.
- Comprehensive Training – New team members receive 2 weeks of structured training on Odoo software, customer service, communication skills, and office operations, ensuring you are fully prepared and confident in your role.
- Creative & Friendly Work Culture – Work with a young, energetic, and supportive team that values collaboration and creativity.
- Employee Benefits – Competitive salary, medical allowance, festival bonuses, and yearly increments make sure your hard work is rewarded.
- Skill Development – You’ll gain hands-on experience in customer service, digital sales, and e-commerce tools—skills that will help you thrive in today’s job market.
- A Brand That Cares – We are passionate about fashion, customer happiness, and building strong, lasting relationships—with our clients and our employees alike.
Short Details -
📍 Location: Mirpur DOHS (Full-time, 10 AM – 8 PM, 6 days a week)
🎓 Education: Minimum HSC
💼 Experience: At least 3 months in a relevant field
✍ Strong written communication skills required
💰 Salary: BDT 15,000 + 2 Festival Bonuses + Medical Allowance
Responsibilities:
- Respond to customers via Facebook, Instagram, WhatsApp, SMS, and phone.
- Handle online & offline order-taking, invoicing, and stock monitoring.
- Ensure smooth order fulfillment.
- Maintain long-term customer relationships.
- Assist management with related tasks.
📧 Apply Now: colorcrazemanager@gmail.com
📱 WhatsApp: +880 1715-493695
📍 Address: House 589, Road 09, Avenue 04, Mirpur DOHS
Who We Are
We are ColorCraze—where threads turn into stories and fashion becomes a celebration of color, culture, and confidence. From our buzzing Mirpur DOHS studio to showrooms in Uttara, Dhanmondi, and Baily Road, we bring together craftsmanship, innovation, and passion. With a 3,500 sq. ft. RMG factory and a team of over 30 artisans, alongside a dynamic creative and corporate crew, we don’t just design clothes—we design experiences.
What We Do
At ColorCraze, fashion is more than fabric—it’s a voice. We craft sarees, kurtas, coord sets, blouses, and more that speak to the individuality of every woman. Whether it’s online, where thousands shop with us every month, or offline in our vibrant showrooms, our mission is the same: to make every woman feel bold, beautiful, and unapologetically herself.
Our Vision
To be the heartbeat of Bangladesh’s modern fashion scene—where tradition dances with trend, and where every piece inspires women to “Wear Your Color, Live Your Craze.”
Our Mission
To create designs that empower, uplift, and celebrate individuality.
To merge creativity with cutting-edge operations for seamless service.
To grow together—with our team, our customers, and our community.
Life at ColorCraze
Working with us isn’t just a job—it’s joining a movement. At ColorCraze, every role is part of something bigger. Here’s what you can expect:
🌟 Room to Grow – Career paths, training, and promotions to help you shine.
💫 A Culture of Creativity – Bring your ideas, your flair, your spark.
🌸 Work with Heart – A supportive, inclusive space where every voice matters.
💼 Rewards That Count – Competitive pay, allowances, and recognition for your effort.
👗 Perks with Style – Be the first to experience our new collections and fashion exclusives.
✨ ColorCraze isn’t just where fashion is made. It’s where careers bloom, creativity thrives, and futures are stitched with color.