Return Policy

We want you to love your ColorCraze purchase! If something isn’t right, here’s how our return process works:

🕒 Quick Timeline

• Start your return within 24 hours of receiving your order.
• Ship the product back so it reaches us within 2–3 days.

📦 Condition of Items

• Items must be unused, unwashed, and in original condition with tags, packaging, and accessories intact.
• Returns will not be accepted for items damaged due to misuse, wear, or alteration.

🚚 Shipping Costs

• Customer pays return shipping if the item doesn’t fit or if they change their mind.
• We cover shipping + product cost if:
  • You receive the wrong item
  • The product arrives defective or damaged

❌ Not Eligible for Return

• Buyer’s remorse (change of mind, didn’t like the color/quality, bought elsewhere, ordered by mistake).
• Clearance or final sale items.
• Custom-stitched or altered pieces.

💳 Refunds & Options

• Refund: To your original payment method once we approve the return.
• Exchange: Swap for another size, color, or product (if available).
• Store Credit: Choose ColorCraze credits for future shopping.

✨ Your satisfaction means everything to us—shop with confidence knowing we’ve got you covered.